Sr. Field Applications Engineer

US-CA-Carlsbad
Job ID
2017-1989
# of Openings
1
Category
Information Technology

Overview

Based in beautiful Carlsbad, CA, we are CalAmp, the pure-play pioneering leader of the Connected Car, Connected Truck and broader Internet of Things (IoT) marketplace. Currently, we are seeking a Sr. Field Applications Engineer. This is an excellent opportunity for those who wish to work for a stable, well-established company that builds transformational technologies within the revolutionary domain of IoT.


We will consider candidates local to Carlsbad, CA and exceptional remote candidates in select states in the USA. 

 

We believe that people are our greatest asset and we are committed to being an employer of choice in our industry. CalAmp offers an engaging and diverse work environment that permits our people to take pride in their contributions and share in the company’s success. Our employees can expect the space to showcase their talent, sharpen their skills, develop new capabilities, and be a part of a global team that develops revolutionary technologies. We proudly offer the stability and security of a large publicly-traded tech company without the rigidity and red tape.

 

In particular, we offer:

  • Meaningful work with the potential to disrupt an entire industry
  • Visionary leadership
  • Excellent compensation packages
  • An extensive suite of medical and retirement benefits
  • Flexible time off policy and accommodating work schedules
  • Education Assistance Program (Tuition Reimbursement)
  • Access to cutting-edge tools and technologies
  • Innovative, intelligent, collaborative teammates

Responsibilities

  • Research and Respond to RFI’s, RFP’s, SOW’s, and other pre-sales document requests
  • Collect and generate documentation for customer system requirements
  • Provide onboarding, training, integration support for new/existing customers
  • Provide post-sales Tier II/III customer support, interfacing with Validation and Engineering as needed
  • Assist and/or lead in homologation efforts with carriers and other certification matters
  • Write test plans, project system specifications, training materials, etc
  • Develop scripts and configure devices according to customer requirements
  • Report sales progress and customer issues to sales team proactively and with regularity

Qualifications

Must Haves

  • 5+ years of experience providing post-sales Tier II/III customer support, interfacing with engineering teams
  • BS EE or BS CS
  • Highly proficient e-mail, telephone, and in-person communication skills

If you are a talented Sr. Field Applications Engineer with an interest in the Internet of Things domain, we want to speak with you. Interviews are occurring immediately so apply now if interested.

 

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