• Operations Specialist

    Job Location(s) US-TX-Richardson
    Job ID
    2018-2162
    # of Openings
    1
    Category
    Operations
  • Overview

    Based in beautiful Richardson, Texas, we are CalAmp, the pure-play pioneering leader of the Connected Car, Connected Truck and broader Internet of Things (IoT) marketplace. Currently, we are seeking a Operations Specialist with at least 1 year of experience. This is an exciting opportunity for those who wish to work for a stable, well-established company that builds transformational technologies within the revolutionary domain of IoT.

     

    We believe that people are our greatest asset and we are committed to being an employer of choice in our industry. CalAmp offers an engaging and diverse work environment that permits our people to take pride in their contributions and share in the company’s success. Our employees can expect the space to showcase their talent, sharpen their skills, develop new capabilities, and be a part of a global team that develops revolutionary technologies. We proudly offer the stability and security of a large publicly-traded tech company without the rigidity and red tape.

    In particular, we offer:

    • Meaningful work with the potential to disrupt an entire industry
    • Visionary leadership
    • Excellent compensation packages
    • An extensive suite of medical and retirement benefits
    • Flexible time off policy and accommodating work schedules
    • Education Assistance Program (Tuition Reimbursement)
    • Access to cutting-edge tools and technologies
    • Innovative, intelligent, collaborative teammates

    Responsibilities

    • Identify areas of improvement for order administration efficiency working with management team to develop and implement.
    • Prepare and distribute daily completed and pending shipment reports.
    • Item shipment verification daily for orders shipped on previous day.
    • Manage efax order email box daily for all order types. 
    • Process sales quotes and RMA requests in Salesforce and ERP system.
    • Update/Create new account records in Salesforce.
    • Process all necessary functions to complete the entire RMA process.
    • Process repair requests for repair vendor and update vendor Masterfile daily.
    • Prepare customer monthly billing based on repair vendor’s Masterfile details.
    • Monthly review of all open RMA’s in Salesforce, closing all that are three months or older.
    • Maintain all process documentation as procedures and systems change.
    • Communicate with sales, warehouse, demand and fulfillment, support, and finance teams. 
    • Manage contract details after completion of orders.

    Qualifications

    Must Haves

    • Expert with Microsoft Outlook/Calendar
    • Proficient with Microsoft Excel, Word and PowerPoint
    • Outstanding work ethic
    • Willingness and ability
    • Good team player with positive attitude
    • Ability to manage multiple responsibilities without supervision
    • Self-motivator with attention to details and ability to build internal and external positive rapport 

     

    Strong Pluses

    • Experience using Salesforce.com
    • Experience using Enterprise Management Software
    • Some technical knowledge with PCs, phones, and GPS

     

    If you are a talented Operations Specialist with at least 1 year of experience and an interest in the Internet of Things domain, we want to speak with you. Interviews are occurring this week and next so apply now if interested.

    #LI-JN1

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