Based in beautiful Richardson, Texas, we are CalAmp, the pure-play pioneering leader of the Connected Car, Connected Truck and broader Internet of Things (IoT) marketplace. Currently, we are seeking a Global Command Center Agent with at least 1 year of experience. This is an exciting opportunity for those who wish to work for a stable, well-established company that builds transformational technologies within the revolutionary domain of IoT.
We believe that people are our greatest asset and we are committed to being an employer of choice in our industry. CalAmp offers an engaging and diverse work environment that permits our people to take pride in their contributions and share in the company’s success. Our employees can expect the space to showcase their talent, sharpen their skills, develop new capabilities, and be a part of a global team that develops revolutionary technologies. We proudly offer the stability and security of a large publicly-traded tech company without the rigidity and red tape.
In particular, we offer:
The Global Command Center requires experienced agents with the background and credentials needed to effectively execute, administer and operate; Technical, Administrative, Stolen Vehicle and Incident Response communications. The Global Command Center will frequently have direct contact with Law Enforcement agencies or Public Safety / Service personnel and it is imperative that communication and process is flawless during those interactions. The Global Command Center operates 24/7/365 servicing both internal and external clients globally, supporting an array of contacts ranging from emergency situations to technical support.
The Command Center Agent will be responsible for incident response administration activities including but not limited to, inbound telephone calls, gathering information for each incident, documentation of systems, incident response dispatch activities, outbound telephone calls and case management. Contacts will range from Public-Safety Answering Points (PSAP) to end-users (Customers).
If you are a talented Global Command Center Agent with at least 1 year of experience and an interest in the Internet of Things domain, we want to speak with you. Interviews are occurring this week and next so apply now if interested.