• Serve as the primary technical advisor for telematics customers throughout the pre-sales and deployment lifecycle.

• Support pre-sales engagements including solution architecture, product demonstrations, and technical workshops.

• Translate customer fleet operational requirements into scalable telematics solutions.

• Provide post-sales technical support and guidance during device integration, and production rollouts.

• Translate customer fleet operational requirements into scalable telematics solutions.

• Lead technical validation and integration of telematics devices within customer vehicle platforms.

• Support CAN bus analysis, vehicle protocol mapping, and data validation.

• Provide structured feedback from customers to influence product roadmap and feature development.

• Support debugging and root cause analysis of firmware, hardware, and platform issues.

• Participate in early adopter programs, firmware validation, and beta testing.

• Support LATAM market expansion by aligning global product capabilities with regional vehicle ecosystems.
• Conduct field testing of new telematics devices and firmware, and new features to validate region functionality.

Must Haves

• College Degree in Electrical Engineering, Computer Engineering, Telecommunications, or related technical field.

• 7+ years of experience in telematics, IoT, automotive electronics, or embedded systems.

• Experience supporting field deployments of connected vehicle or fleet management solutions.

• Understanding of cellular communication technologies (4G LTE, and 2G).

• Hands-on experience with vehicle communication protocols (CAN bus, OBD, J1939, J1708).

• Strong troubleshooting experience across hardware, firmware, and cloud-connected systems.

• Strong problem-solving and debugging capabilities.

• Familiarity with cloud-connected platforms and APIs.

• Languages: 

  • Portuguese – Native or Fluent

  • English – Professional working proficiency.

Strong Pluses

• Experience with CalAmp or similar telematics hardware ecosystems.
• Hands-on experience with PEG scripting or embedded telematics firmware customization.
• Experience performing CAN reverse engineering using tools such as Vector CANalyzer or similar tools.
• Experience supporting vehicle immobilization, remote access, or BLE-based vehicle control solutions.
• Background working in Latin America telematics markets.

   

If you are a talented Sr. Field Application Engineer with at least 7 years of experience and an interest in the Internet of Things domain, we want to speak with you.